- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Custom IVR Solutions
We are here to help
Transportation Solutions
If you're in the transportation business, you can automate many of your routine tasks like package notifications, surveys, collection calls and more. Improve your customer satisfaction by extending your service hours without extending your costs.
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Healthcare Solutions
If you're in healthcare, you owe it to yourself to learn how you can make your everyday business processes more efficient and save money at the same time. We can help in automating many of your routine and repetitive tasks, including Patient Engagement surveys.
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IVR Lab: Pioneering Future-Ready IVR and AI Solutions Since 2003
IVR Lab has been at the forefront of creating bespoke Interactive Voice Response (IVR) applications and other related services for nearly two decades. We specialize in delivering top-tier IVR solutions at competitive prices, ensuring a swift return on investment for your business. Whether you’re looking for on-premises systems or cloud-based solutions, our expertise caters to all your specific IVR needs with cutting-edge technology and innovation.
Services Tailored for Technological Diversity and Integration
Our offerings extend from detailed analysis, design, and development of application software to seamless integration across diverse platforms and technologies, including analog, VoIP, and SMS. We recognize the unique technological landscapes of different companies and bring specialized skills to integrate our IVR technology harmoniously with your existing systems.
Innovative Team Driving Customized Solutions
Our dedicated team, comprising 17 skilled professionals in Engineering and Computer Science, is committed to delivering exceptional client/server and web-enabled applications. We design everything from sophisticated web applications to comprehensive Interactive Voice Response Systems, ensuring each solution is tailored to your business needs.
Expanding Expertise with AI and Chatbot Integration
We’ve expanded our expertise to encompass the latest in AI and chatbot technology, providing more dynamic, responsive, and intelligent solutions. Our AI-powered systems can handle complex customer interactions, offering personalized experiences and efficient problem-solving capabilities. Chatbots, integrated seamlessly with our IVR systems, provide 24/7 customer service, enhancing user engagement and satisfaction.
Comprehensive Skill-Set and Offerings
- Cloud-based and on-premises solutions
- Integration with traditional analog lines & VoIP
- Availability of local and toll-free numbers in over 100 countries
- Advanced SMS solutions
- AI-enhanced call recording and transcriptions
- Healthcare and Financial Transaction IVR Systems
- Innovative HIPAA Compliant Secure Messaging for Healthcare
Customizable Solutions for Diverse Business Needs
Whether you need a telephony phone survey system, a phone-based quiz system, SMS-based two-factor authentication, or automated customer service solutions, we offer a plethora of services. Our advanced voice or SMS broadcasting, direct to voicemail messaging services, employee notification systems, and pay-by-phone services are just a few examples of our diverse offerings. We are adept at crafting solutions that perfectly align with your specific business requirements.
Contact Us for Tailored IVR and AI Solutions
To explore how our innovative IVR and AI solutions can transform your business communication and customer interaction, use our contact form to have a representative get in touch with you. IVR Lab is committed to propelling your business into the future with smart, efficient, and customized technology solutions.