- Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
Specializing in Creating Customized IVRs, Voice, SMS, Chat and HIPAA Compliant Secure Message Applications
About IVR Lab
Secure, custom voice and messaging solutions that work where others cannot
about IVR Lab
We are a secure, custom voice and messaging solutions provider built for real world operations.
Founded in 2003, IVR Lab has grown from a division of Level9Solutions into an independent company with deep engineering expertise and a focus on solving communication challenges that other vendors could not. We design and deliver secure voice, SMS, secure messaging, and integrated communication systems engineered to integrate with existing infrastructure, scale with growth, and remain reliable over time.
Our Commitment to Innovation
Our Commitment to Delivering Systems That Work in Practice
We pride ourselves on enhancing engagement and automation through secure voice, SMS, and secure messaging systems. Across healthcare, finance, transportation, insurance, and other industries, our solutions improve customer and patient experience, streamline operations, and support mission critical workflows. Many clients come to us after being turned away by others. In those situations, we focus on understanding the full use case, designing the right architecture, and delivering a solution that works reliably in production.
We pride ourselves on enhancing engagement and automation through secure voice, SMS, and secure messaging systems. Across healthcare, finance, transportation, insurance, and other industries, our solutions improve customer and patient experience, streamline operations, and support mission critical workflows. Many clients come to us after being turned away by others. In those situations, we focus on understanding the full use case, designing the right architecture, and delivering a solution that works reliably in production.
OUR SPECIALTIES
Explore Our Services
As a specialized engineering driven provider, we craft secure, custom solutions tailored to your unique workflows.
Our team excels at solving complex, high-impact communication challenges with systems that integrate with your existing platforms, scale with demand, and endure as your requirements evolve. When others decline because the problem is too difficult, we focus on practical system design and reliable delivery.
how we work
Our Working Proccess
Customized Customer Centric Solutions
clients questions
Crafting Communication Solutions to Your Needs
Navigating the intricacies of Interactive Voice Response (IVR) systems and related communication technologies can raise many questions. At IVR Lab, we’re committed to providing clear, concise answers to your most pressing queries. Whether you’re curious about our HIPAA compliance, the range of industries we support, or our capacity to bring unique project ideas to life, this FAQ section is designed to address your concerns.
Here, you’ll find valuable insights into our services, our approach to bespoke project development, and the vast array of solutions we offer across various sectors. Dive into our FAQs to discover how IVR Lab can revolutionize your communication strategies.
